Review Snapshot
Pros

It scans your computer for driver updates for free. You can download these updates with the program too; simply click "Download" to initiate the process.

Cons

Many customers report it downloads the wrong drivers or completely ruins their computer.

Verdict

Driver Robot's scanning feature is decent, but be wary of its download feature.

Reviewed by:
Annie Oh : I am a 20-something freelance writer who specializes in technology and health re...Member Reputation 124 • 110 active Krits
Driver Robot from Blitware Technology
Driver Robot Review
Annie Oh rates this 0.5/5
Average User Rating
No users have rated this product

Driver Robot (DriverRobot.com) REVIEW - What real users are saying...

If you own an old or out-of-date computer, there's a chance that anything you've installed, be it a webcam or video card, contains old or obsolete drivers.  Drivers allow software programs to communicate with hardware devices--if they're not up-to-date, then communication halts to a standstill.  Finding, and downloading, the appropriate drivers for your hardware device is easier said than done, however, since what you need to download varies depends on hardware type and manufacture.

Luckily, there's a solution for this, called Driver Robot.  Designed by Canadian software vendor Blitware Technology, this tiny program quickly scans your computer for driver updates or downloads.  If found, Driver Robot will even download the driver updates for you with just a click of the button--and that's about as complicated as this program gets.  Here's even better news: You don't have to pay a cent to scan your driver.  Payment is only required when you want to use its download feature, but even then only costs $29.95 for an unlimited-time license.

How Driver Robot Works

Driver Robot works by using two methods: scanning and downloading.

Both methods are fairly straightforward.  After starting up the program, both buttons will appear on the left-hand side of the screen, and with just a click of the mouse, begin instantly.  While scanning, it takes you to another screen, where it displays any out-of-date drivers above a gray bar, which shows the scanner's current progress.  As the scan continues, the gray bar fills up with green to indicate its progress, and when finished, becomes completely green.  After the scan is complete, you will be able to see the specific names of these drivers.

If you don't want to download these drivers manually from their manufacturer websites, then Driver Robot offers an alternative option: instant download.  After paying for their full license--downloading these drivers is not free, unlike its scanning service--Driver Robot will automatically download and install these drivers.  This is about as easy as it gets.  Simply click "Download" and allow the program to do the rest.  Once it alerts you that the process is finished, you can close the program safely and continue on with your day.

Issues with Driver Robot

Although the program is easy to use, Driver Robot is not without its drawbacks: Namely, how it actually creates computer problems.  "This program renders computers incapable of performing common functions such as activating windows and connecting to wireless networks," says one customer.  And indeed, Driver Robot seems to have a sordid history of causing computer malfunctions--many customers say that it "doesn't work properly", "not at all stable", and "causes massive errors."  One customer even alleges his computer was "wiped out" after using Driver Robot.

Experts at CNET.com also agree with these findings.  

"The free scan identifies so many out-of-date drivers that it raises a red flag, and we wonder what criteria Driver Robot uses to make its evaluations," says CNET.com. "It's also a marketing ploy designed to upsell a $30 software package and subscription to a driver database.

These problems seem to arise only when using Driver Robot's download feature, however; most computers aren't damaged simply by using its free scanning feature.  It's not clear why or how Driver Robot is causing these problems, but some customers believe it may be downloading wrong or out-of-date drivers, which completely contradicts everything it is advertised to do.

Conclusion

Although its easy-to-use interface and free scanning feature are pluses, this all falls to pieces after looking at its feedback--both from experts and consumers.  Very few of them report having a positive experience; most of them say it either ruined their computer or didn't download the right updates.  Inaccuracy seems to a consistent problem, and therefore, this program is not recommended for downloading out-of-date drivers.  For a different alternative, you may want to consider DriverSmith, but keep in mind it also has similar issues.
Date Reviewed: March 15, 2012, 6:38 am
Reviewed by Annie Oh
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